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Spotlight on Orange

Posted on: May 7, 2020

City of Orange Public Counters

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The State’s Stay-At-Home Order designates municipal government services, like those provided by the City of Orange, as a critical service. As California prepares to move to the Governor’s stage 2 COVID-19 recovery plan, which allows some workplaces deemed “lower-risk” to resume business with public safety modifications, we at the City want to help our community. 

City Hall public counters, which have been operating on a by-appointment only basis, will reopen for walk-up business on Monday, May 11.  While we are excited to welcome our residents and business community back to City Hall, we wanted to let you know how we are modifying our operations to comply with the State’s Stage 2 requirements.  Your safety, and the safety of our staff, are our highest priority.  

• We have installed Plexiglass shields at each front counter to shield both sides from inadvertent contamination 

• All visitors to City Hall will be required to wear face coverings prior to being admitted inside

• We will only be letting one walk-in patron into our front counter lobbies at a time.  There will be lines with social distancing markers set-up immediately outside each  lobby to help maintain 6-feet of space between each patron

• You can skip the line by making an appointment in advance, which will allow you to go directly to the front counter at the designated time. To make an appointment,     please call the appropriate department from the list below.

  •  We ask that you do not enter City Hall if you are feeling ill.  Please call the appropriate Department you wish to visit, and let us know what you need.  We may     be able to help you remotely.
  •  You can also access many of our services from the comfort of your home at

City Clerk (714) 744-5500

Community Development (714) 744-7220

Community Services (714) 744-7274

Economic Development (714) 744-2222

Finance (714) 744-2230

Human Resources (714) 744-7255

Public Works (714) 744-5525 

At this time, consistent with the State’s Health Order, the City of Orange will not be able to provide the services listed below for either appointment or walk-up service.  We apologize for the inconvenience, and will notify the public via our website,, and on our social media channels such as Facebook ( and Nextdoor once they are available.

Passport processing (U.S. Department of State has limited their passport operations)

Recreational class registration

Park facility rental reservations

We are excited to welcome our community back, and look forward to serving our residents and businesses at City Hall once more. 

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