Billing for utility services provided by the City, such as water, sanitation, and the voluntary paramedic subscription program.
- Bill Payment
- Bill Timing
- Bill Due Date
- Description of Charges
- Payment Options
- Start & Stop Utility Service
- Policy for Shutoff - Residential Water
Charge to initiate service.
Service Capacity Charge
Water Consumption Charge
Fee based upon metered water usage, measured and billed by units, (1 unit = 100 cubic feet = 748 gallons). Billing is calculated on a tiered rate structure. There may be a pass through cost per unit added to the rate.
Fee covers the electricity costs to pump water to higher elevation zones. Questions: (714) 288-2475.
Fire Service Charge
Fixed expense for non-residential properties with private fire service connections. Questions: (714) 288-2475.
Sanitation Services Charge
Sewer Maintenance fees cover costs for sewer maintenance and environmental quality related costs. Sewer Infrastructure fees cover City Council approved rehabilitation projects and sewer replacement costs. A fixed cost is charged based on residential class. A volumetric rate is charged for commercial class. The City-Wide-Street Tree Program is a fixed cost based on residential/commercial class. Questions: (714) 532-6480
10% charge is assessed to any unpaid balance 30 days after services are rendered.
Added to accounts that remain unpaid and are scheduled for disconnection.
A fee charged to reconnect water after a delinquent disconnection.
Paramedic Subscription Charge (Voluntary)
If enrolled in the program, patients are not charged for unpaid paramedic balances.
For program information: (714) 288-2534;
For enrollment status: (714) 744-2233.
Save time and pay online by clicking here.
You can make a one-time payment, or register for so you can make automatic payments via credit card or checking account, sign up for paperless billing, and manage multiple accounts.
Please allow 7 to 10 business days for timely payments to be received by mail.
City of Orange Finance Department
P.O. Box 30146
Los Angeles, CA 90030-0146.
Visit us at the Finance Department located at:
City Hall Civic Center
300 E. Chapman Ave.
Orange, CA 92866
Use our 24-hour automated telephone system (714) 744-2233 and select option 1.
Our drop box is located on Grand Street next to City Hall.
Bill Pay Service
When paying through your bank, use your full billing account number including the zeros and dash when setting up the City of Orange as a payee.
You may apply to start or stop utility service: