County of Orange Information

o.c.health-care-agencyCOUNTY OF ORANGE COVID-19 UPDATES

For additional information click on the following links: 

State of California  

City of Orange

Orange County Stay at Home Order Press Release

Orange County COVID-19 Frequently Asked Questions

05/29/20 County of Orange Amended Health Order

Please read this very important media release about a new Amended Health Order and Strong Recommendations from the Orange County Health Officer.

Click here to read the Amended Health Order

OC Health Website

05/28/20 County of Orange Guidelines for Barbershops and Hair Salon reopening.

The State has announced further modifications to the current Health Orders as California, including Orange County, continues to move into “accelerated” Stage 2 reopening.  Under an amended set of guidelines, barbershops and hair salons are being allowed to reopen as long as they comply with specific operational guidelines meant to reduce the spread of COVID-19.

The guidelines for reopening include the use of face coverings by both staff and customers, the removal of items like magazines, disinfection and sanitization at regular intervals, and appointments must be staggered in order to maintain social distancing. Nail salons are not yet allowed under the amended guidelines. For the complete list of guidelines for hair salons and barbershops, visit https://covid19.ca.gov/pdf/guidance-hair-salons.pdf .

05/27/20  Webinars available from OC Health and OCBC

The Orange County Health Care Agency and the Orange County Business Council will be hosting a series of webinars designed to help businesses understand the recent Health Officer Orders and what it means to them.

On Thursday, May 28, the Retail Industry will be addressed.  The Friday, May 29, webinar will focus on Restaurants.  Other business sectors are encouraged to join the virtual meeting on Saturday, May 30.  All the webinars run from 3:30 pm to 4:15 pm.

To RSVP, or for more information, email ETeam@OCHCA.com.

05/26/20 County of Orange Stage Two Criteria

We are all excited that Orange County has been approved by the State to enter "accelerated" Stage 2 reopening.  With "accelerated" Stage 2, certain businesses, such as destination retail and dine-in restaurants, are allowed to reopen, contingent on their readiness to implement and comply with sector-specific guidance and restrictions.  

With this in mind, businesses must do the following to meet the Stage 2 criteria for reopening:

  • Perform a detailed risk assessment and implement a site-specific protection plan. 
  • Train employees on how to limit the spread of COVID-19, this includes learning to screen themselves for symptoms, and having them stay home if they exhibit those symptoms. 
  • Implement individual control measures and screenings. 
  • Implement disinfecting protocols. 
  • Implement the State’s physical distancing guidelines. 
  • Post the State’s industry-specific checklist in their workplaces. 
  • Require all OC residents to wear a cloth face covering visiting a retail, commercial or other place of business, and requires workers to wear them when they are not able to maintain at least 6 feet of physical distance from another person. 

Please refer to your specific industry’s guidance:  To see the State’s guidance for shopping centers, go to https://covid19.ca.gov/pdf/guidance-shopping-centers.pdf.  For dine-in restaurants go to https://covid19.ca.gov/pdf/guidance-dine-in-restaurants. To see the guidance for other industries go to https://covid19.ca.gov/industry-guidance/

Please visit the City’s Reopening Plan for helpful information on preparing your business’s reopening plan and for a list of local, state, and federal resources available to businesses during the pandemic. www.cityoforange.org/DocumentCenter/View/11090/COVID-Reopening-Plan---Businesses-and-Operations

Remember, we all share in the responsibility to fight COVID-19.   Keep practicing social distancing, limit what you touch, wash your hands frequently, avoid touching your face, and wear a face covering in public.  As we reopen more of our businesses, maintaining our vigilance against the spread of the virus is always our first line of defense.  

05/26/20 Orange County Health Officer’s Order and recommendations 

The County of Orange Health Officer issued a new Health Order and Strong Recommendations.  Please read the attached FAQs, which help clarify the Order and Recommendations as they relate to the approval by the State of California to move Orange County (OC) along the Governor’s "Resiliency Roadmap" further into Stage 2.

You will find the original Health Order and Strong Recommendations, and the online version of the FAQs at https://occovid19.ochealthinfo.com/article/oc-health-officers-orders-recommendations

05/23/20 County of Orange Media Release

Please read these very important media release about a new Health Order and Strong Recommendations.  OC Health Care Agency Media Release

05/23/20 County of Orange moves into Stage Two 

Please read these very important media releases from the County of Orange about the approval from the State to move to an "accelerated" Stage 2 opening, and new Back2Business Initiative.

For several weeks, Orange County has been operating under an “early” Stage 2 of the State’s “4 Stage” COVID-19 reopening plan.  We are very pleased to report that the State has approved the County’s request to move to an “accelerated” Stage 2 reopening.

Under the “accelerated” Stage 2, destination retail and dine-in restaurants will be allowed to reopen, contingent on their readiness to implement and comply with sector-specific guidance and restrictions, which can be found at https://occovid19.ochealthinfo.com/guidelines.

When planning to reopen, all businesses must complete a detailed risk assessment and implement a site-specific protection plan to reduce the potential spread of COVID-19.  These plans may include social distancing, sanitation, screening and prevention, minimizing physical contact during transactions, and employee training. The County of Orange Back2Business Initiative will provide up to 1,000 small businesses with free access to floor plan software to help them meet the latest social distancing requirements. For more information, visit https://bit.ly/ocback2business

The City of Orange is committed to supporting our local Orange businesses as they plan to reopen.  Please visit the City’s Reopening Plan for helpful information on preparing your business’s reopening plan and for a comprehensive list of local, state, and federal resources available to businesses during the pandemic. www.cityoforange.org/DocumentCenter/View/11090/COVID-Reopening-Plan---Businesses-and-Operations

As we move through this reopening process, it is important to remember that we all share in the responsibility to fight COVID-19. Reopening more of our businesses will require continued success in combating the spread of the virus.  Keep practicing social distancing, limit what you touch, wash your hands frequently, avoid touching your face, and wear a face covering in public.

Click here for the Orange County Press Release 

County of Orange moves into Stage Two Press Release

05/18/20  County Partnership with UCI

The University of California, Irvine has informed us that they have partnered with the Orange County Health Care Agency for a large-scale, population-based study that is intended to generate a more accurate estimate of the COVID-19 pandemic in Orange.  Currently, the true rate of COVID-19 is unknown because it’s impossible to determine the actual number of infections without widespread testing of a representative sample.  

The results of this study are meant to help guide local health officials and elected officials in preparing policy, better identify at-risk populations, and understand how long immunity to the virus lasts.  It’s important to note that it’s not yet clear what level of antibodies is enough to confer near- or long-term immunity on those who have had COVID-19. Additional research will be necessary for that determination.

The survey will involve serological testing of a representative sample of 5,000 Orange County residents to determine if they have COVID-19 antibodies.  Study participants will be recruited soon, and testing is expected to take place in June. An initial report will be issued this summer, with another report released in early fall.

In a separate, smaller study, UCI scientists will examine 1,500 blood samples, which will be collected at 10 clinics around Orange County which is meant to provide officials a quick read on COVID-19 exposure rates. 

The UCI Program in Public Health has a COVID-19 Chatline, https://publichealth.uci.edu/ph/_home/covid19, that is available for general questions about COVID-19. The chatline is staffed Monday – Friday from 9 am to 6 pm PST and on weekends from 12pm to 4pm PST.  

04/29/20 County of Orange Press Release 

Please read this media release from the County of Orange on loaner laptops and hotspots being made available to job seekers impacted by the COVID-19 Pandemic.

Click here for page 1  Click here for page 2 

04/23/20 Orange County Social Service New Hotline Available 

Please read this important media release from the Orange County Social Services Agency on a new hotline for current in-home Supportive Services recipients during COVID-19 crisis.

Orange County Social Service Press Release 

04/22/20 Media Release requiring cloth face coverings for certain essential workers

Please read this important media release from the Orange County Health Care Agency on the new directive requiring cloth face coverings for certain essential workers.

Orange County Health Care Agency Media Release 

04/21/20  Media Release for OC Covid-19 Testing Network

Please read this important media release from the Orange County Health Care Agency on the launch of the OC COVID-19 Testing Network.

Orange County Health Care Agency Media Release

04/18/20 County COVID-19 Hotline Closing 

Starting April 18, the Orange County COVID-19 Public Information Hotline will close.

 Residents can continue to call the County’s general COVID information number at (833) 426-6411, which includes:

 • Orange County Health Care Agency – Health Referral Line, Behavioral Health Resources

 • Orange County Social Services Agency – Risk Benefits

 • Orange County Office on Aging – Resources for Seniors

 • Orange County District Attorney’s Office – Scams, Price Gouging

 • County of Orange Emergency Operations Center Hotline – Non-Medical Questions

 • Small Business Recovery

 • 2-1-1 Orange County

 Medical questions about the Coronavirus can be directed to the OC Health COVID-19 Hotline at (833) 426-6411.

 The Orange County Health Care Agency website at www.ochealthinfo.com/novelcoronavirus has information that is regularly updated regarding the status of COVID-19 in Orange County.

For questions about the City of Orange’s response to the Coronavirus, call the City hotline at (714) 744-7550, Monday-Thursday, and alternate Fridays, 7:30 am-5:30 pm.

04/14/2020 Media release from the Orange County Treasurer-Tax Collector

Click here to read this media release from the Orange County Treasurer-Tax Collector on Property Tax Penalty Cancellation Requests.

04/09/2020 OC Emergency Operations Center on recommending face coverings

Please click here to read this important media release from the Orange County Emergency Operation Center on recommending face coverings for essential businesses

04/10/2020  The County of Orange would like to remind you that creating a family plan is always a good idea.  

During our current COVID-19 pandemic, it is even more critical.

If you have children, and there becomes a need for you to be separated from them, planning ahead will make the process smoother for you, and easier on them.

You should:

1. Create an alternate caregiver list

2. Prepare authorization documents

3. Write down special instructions

4. Create a kid-friendly "go bag"

Click here for a Child’s Medical Consent form, and click here for an Alternate Caregiver form to help you get started on planning.

For more information, visit ready.gov/pandemic.  More templates can be found at bit.ly/occhildcare.

04/07/2020    Orange County Treasurer –Tax Collector

Please click here to read this important media release from the Orange County Treasurer-Tax Collector on the upcoming property tax deadline.

We’re All in This Together

The California Department of Public Health would like to remind everyone to help look after each other.   Help make sure your neighbors, friends, and family members have the support they need by calling, texting, and (safely) knocking on doors.

 Click here for a Checklist to help you determine the best course of action if, and when, help may be required.

 For more information, visit www.covid19.ca.gov

04/03/2020    Orange County Emergency Operations Center: click here to read an important media release on creating a family crisis plan

Orange County Covid-19 Hotline Hours

Starting April 4, the Orange County COVID-19 Public Information Hotline will change its hour to 8 a.m. to 5 p.m. Monday through Friday, and 8 a.m. to 3 p.m. on Saturdays.

 Callers to the hotline will have access to:

• Orange County Health Care Agency – Health Referral Line,       Behavioral Health Resources

•        Orange County Social Services Agency – Risk Benefits

•        Orange County Office on Aging – Resources for Seniors

•        Orange County District Attorney’s Office – Scams, Price  Gouging

•        County of Orange Emergency Operations Center Hotline – Non-Medical Questions

•        Small Business Recovery

•        2-1-1 Orange County

Medical questions about the Coronavirus can be directed to the OC Health COVID-19 Hotline at (833) 426-6411.

For questions about the City of Orange’s response to the Coronavirus, call the City hotline at (714) 744-7550, Monday-Thursday, and alternate Fridays, 7:30 am-5:30 pm.

04/02/2020    Orange County media release on State Guidelines

Please click here to read the Orange County media release on California State Guidelines for wearing face coverings in public:

The County of Orange has launched a new webpage, https://covid19info.ocgov.com, where the public can access all of the currently available COVID-19 data, and links to information on unemployment benefits, business recovery resources, tax relief and more.

For updates via text message, send OCCOVID19 to 888777 from the County Health Agency. You can also call the toll free County hotline for COVID-19 resources. Call (833) 426-6411 to be directed to any of the County Agencies providing public Coronavirus information.

For specific questions related to the effects of the State and County’s Health Directives on the City of Orange, you can call our City hotline at (714) 744-7550, Monday-Thursday 7:30 am-5:30 pm, and alternate Fridays 7:30 am-5:30 pm. The hotline is closed this coming Friday, and every other Friday.

COVID-19 OC Health Care Agency –Text Updates

The Orange County Health Care Agency now offers updates on COVID-19 via text messaging. Simply text OCCOVID19 to 888777 to receive updates on the ongoing Coronavirus situation. The County also provides a toll free hotline for Coronavirus (Covid-19) County resources. Call (833) 426-6411 to be directed to any of the County Agencies providing public Coronavirus information.

For specific questions related to the effects of the State and County’s Health Directives on the City of Orange, you can call our City hotline at (714) 744-7550, Monday-Thursday 7:30 am-5:30 pm, and alternate Fridays 7:30 am-5:30 pm. The hotline is closed this coming Friday, and every other Friday.

03/30/2020        Orange County Media Release

Click here to read this important media release by the Orange County Emergency Click here to read this important media release by the Orange County Emergency Operations Center: State of California Health Order Remains in Effect throughout Orange County until further notice

County of Orange Opens Business Recovery Call Center

The Orange County Community Services Department has opened a call center for businesses impacted by the current COVID-19 crisis.  The Economic & Business Recovery Call Center will offer information and resources to help Orange County businesses with information about available loans, utility reduction programs, and community resources mapping.  

Businesses can call (714) 480-6500, Monday to Friday from 8 a.m. to 5 p.m.  Bilingual operators will be also available.

For more information, visit www.occommunityservices.org.

03/27/2020    Orange County Toll Free Hotline-COVID-19

The County of Orange now provides a toll free hotline for Coronavirus (Covid-19) County resources.  Call (833) 426-6411 to be directed to any of the County Agencies providing public Coronavirus information. 

 You can also text OCCOVID19 to 888777 to receive updates on the ongoing Coronavirus situation.

 Please click here to read the full release with all of the information.

Please click here to read a media release from the County of Orange that explains the new way the County will be reporting COVID-19 information starting today:

03/26/2020    Orange County Media Release

Please click here to read a media release on non-approved COVID-19 tests from the Orange County Emergency Operations Center:

Please click here to read a media release on the COVID-19 situation from the Orange County Emergency Operations Center.

Please click here to read a media release on mental health resiliency from the Orange County Emergency Operations Center.

County COVID-19 PSA

The Orange County Health Care Agency has provided this public service announcement on the COVID-19 situation from Orange County Health Officer Dr. Nichole Quick and David Souleles, Director of Public Health Services.

03/23/2020    Orange County COVID-19 Hotline Hours Changed

The County has adjusted the hours of operation for their two COVID-19 hotlines to 9 am to 6 pm.  This includes both the Orange County Health Care Agency hotline for medical question regarding the Coronavirus, (800) 564-8448, and the County Emergency Operations Center hotline for answers about the Health Directives and other non-medical questions, at (714) 628-7085.

For specific questions related to the effects of the State and County’s Health Directives on the City of Orange, you can call our City hotline at (714) 744-7550, Monday-Thursday 7:30 am-5:30 pm, and alternate Fridays 7:30 am-5:30 pm. The hotline is open this coming Friday, and every other Friday.

The Orange County Water District has provided the following message about water safety:

The Orange County Water District wants to assure the public that the presence of the novel coronavirus (COVID-19) has not been detected in drinking-water supplies and has no impact on the quality or supply of tap water. 

California has some of the highest required levels of treatment for drinking water in the country. And per drinking water regulations established by U.S. Environmental Protection Agency, your tap water is treated specifically to remove or kill pathogens, including viruses.

Locally, the District manages the Orange County Groundwater Basin which supplies up to 77% of drinking water to north and central Orange County. It tests water from approximately 1,500 locations throughout the basin, analyzes more than 20,000 samples each year and reports more than 400,000 results to ensure your water meets rigorous water quality standards.

The COVID-19 pandemic has caused the public to purchase mass quantities of bottled water. While it is always advisable to stock bottles of water at home in case of an emergency impacting the water supply, COVID-19 will not disrupt water service to the 2.6 million people in the District’s service area, or for the millions of people who rely on public water systems across the country.

Additional information regarding the continued quality and reliability of tap water may be found at the Orange County Water District’s newly created COVID-19 webpage, www.ocwd.com/learning-center/covid-19/.

We’re All in this Together

Our local non-profits are always there when we need them, and now, they need us.  Here in Orange, we have a strong drive towards volunteerism, and we know that our community want to help.  If you’re looking for ways to make a difference, the County of Orange has activated its virtual "Emergency Volunteer Center," which is managed by OneOC.

If you are looking to volunteer, visit volunteers.oneoc.org.  Social distancing of 6 feet-or-more, and personal protective measures to prevent close contact, will be observed at volunteering opportunities.

If you are a non-profit looking for volunteers, please email OneOC at disaster@oneoc.org, and place in subject line: COVID Non-Profit Request.

Donations are also always appreciated. Click here for a flyer with active links to Orange County non-profits accepting donations, or click here for a link to the same flyer on Twitter.

OCTA BUS SCHEDULES MODIFIED

The Orange County Transportation Authority (OCTA) has informed the City of Orange that all OC Bus routes will temporarily shift to the Sunday service schedule, seven days a week, beginning Monday, March 23.  The Sunday schedule is about 40 percent of the typical amount of weekday bus service.  You can find the schedule, by route, on the OCTA website, www.OCBus.com.

The OC ACCESS paratransit system, which serves riders with physical or cognitive limitations, will continue to operate at full service levels.

For more information visit OCTA.net, or call (714) 636-7433.

03/18/2020      Clarification of OC Health Order

The County of Orange has released an amended Public Health Order.  Click here to read it in its entirety.

03/17/2020    OC Health order

Please click on this link to read a health order from the Orange County Health Agency (OC HEALTH.) This order is effective immediately – Please read in its entirety

this order prohibits gatherings of any size in the county; eliminates dining in at restaurants, and strongly encouraged those 65 and over and those with underlying health conditions to stay home.

For any questions about this directive, call the County of Orange Public Information Hotline at (714) 628-7085. 

Food Facility owners with questions should call Orange County Health/Environmental Health at (714) 433-6000.