The Orange City Fire Department responds to a wide spectrum of emergency incidents from eight strategically located fire stations throughout the city. The goal of the organization is to respond to incidents in a timely manner in order to enable firefighters to stabilize and mitigate emergencies as effectively as possible. To do this, the department uses the National Fire Protection Association (NFPA) Standard 1710 as a benchmark for response times. The total response time to an incident begins when the dispatch center receives notification of the emergency and ends when the fire company arrives at the scene of the incident.
The following breakdown illustrates all of the different activities that have to occur to get the responding firefighters to an emergency:
Alarm Transfer Time
Alarm Answering Time
Alarm Processing Time
Turnout Time
Travel Time
The department has built efficiencies into every step of the process to ensure the fastest response times possible.
Run Statistics
The fire department has been responding to a steadily increasing number of emergency incidents over the years. For example, the fire department ran 10,141 calls for emergency response in 2003. In 2011, the department will respond just shy of 12,000 times. Please click here to see the 2011 run statistics.
