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Description of Charges

Establishment Fee
Charged to initiate utility service.

Service Capacity Charge
Fixed expense based upon the size of the water service connection. This covers maintenance of meters, pipelines, wells, and reservoirs that supply the City water.

Water Consumption Charge
Fee based upon metered water usage, measured and billed by units, (1 unit = 100 cubic feet = 748 gallons). Billing is calculated on a tiered rate structure.

Elevation Charge
Fee covers the electricity costs to pump water to higher elevation zones. Questions: (714) 288-2475.

Fire Service Charge
Fixed expense for non-residential properties with private fire service connections. Information: (714) 288-2475.

Sanitation Services Charge
Fees for sewer maintenance, street sweeping, storm water and environmental compliance are based on water consumption and help protect water quality. The Citywide street tree trimming charge is a fixed fee per dwelling/business unit. Information: (714) 532-6480.

Paramedic Subscription (Voluntary) Charge
On all City 9-1-1 emergency calls patient’s insurance companies are billed for the expense of medical treatment and related transportation. If enrolled in the program, patients are not charged for unpaid insurance balances. For program information: (714) 288-2534. For enrollment status: (714) 744-2233.

Penalty Fee
Ten percent (10%) charge is assessed to any unpaid balance 25 days after services are rendered.

Service Charge
Added to accounts that remain unpaid two weeks after the original due date and are scheduled for termination. These accounts are delinquent and may be disconnected.

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