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How do I contact the County of Orange?
The County of Orange general information telephone number is (714) 834-2000. You may also visit their website at http://www.oc.ca.gov.

How do I lodge a general complaint?
You may lodge a complaint in four (4) ways:

  1. Send an email to cityhotline@cityoforange.org
  2. Call the City Hotline 24-hour message center at (714) 744-5511
  3. Send a fax to "City Hotline" at (714) 744-5147
  4. Send a letter addressed to "City Hotline," 300 East Chapman Avenue, Orange CA 92866

Any one of these will suffice, but the quickest way is e-mail.

What is the City Hotline?
The City Hotline is a 24-hour, 7-day automated message service that allows residents to communicate with the City after hours regarding non-emergency general issues of concern. Hotline messages are answered within 72 hours.  The telephone number is (714) 744-5511. Messages may also be sent by email to cityhotline@cityoforange.org.

Where is City Hall?
Orange City Hall is located at 300 E. Chapman Avenue, between Grand Street and Center Street, two blocks east of the Old Towne Plaza.  Public parking lots are found off Grand Street and behind City Hall off Almond Street.

From the Garden Grove Freeway (22 Freeway), exit at Glassell Street and drive north to the Old Town Plaza; then turn east on Chapman Avenue. City Hall is on the right hand side of the street, just past Grand Street. 

From the Costa Mesa Freeway (55 Freeway), exit at Chapman Avenue and head west to Grand Street. City Hall is on the left side. 

From the Orange Freeway (57 Freeway) and Santa Ana Freeway (5 Freeway), exit at Chapman and drive east approximately 2 miles. Pass through the Orange Plaza traffic circle (staying on Chapman). City Hall is on the right hand side of the street, just past Grand Street.

Who handles questions about tenant and landlord rights and responsibilities?
Please contact the Fair Housing Foundation at 1-800-446-FAIR (3247).

How can get a copy of the City Budget?
The City Budget is available for purchase at City Hall from the Finance Department.  In addition, all City of Orange Libraries keep a copy available for viewing purposes.

The "Budget in Brief" is available for FREE at City Hall.  You can pick up your copy from either the City Clerk's Office or the Finance Department. 

How can I advertise on Channel 3, Discover Orange?
You may either contact Irma Hernandez byt phone at (714) 744-2205 or via e-mail; or you may fax the information to her at (714) 744-5147.  Please note that all requests are subject to approval/change.

How can I receive visitor information about the City of Orange?
Please contact the Orange Chamber of Commerce & Visitor Bureau. The Orange Chamber is located at 439 E. Chapman Ave., Orange, California 92866. They can be reached by telephone at (714) 538-3581 or (800) 938-0073. The website is http://www.orangechamber.com.

How do I contact the school district in the City of Orange?
The Orange Unified School District (OUSD) serves all of Orange with K-12 instruction. OUSD may be reached at (714) 628-4000 or you may visit their website at http://www.orangeusd.k12.ca.us.

I have a complaint about a city employee.
We take your concerns seriously.  You can either contact the City Hotline via telephone (714) 744-5511 (24-hour recorded message center), or send an email to: cityhotline@cityoforange.org, or if you would like to speak to someone immediately, contact the City Manager's Office at (714) 744-2222.

I have a dangerous animal, snake on my property
Contact Animal Care Services at (714) 935-6848 or visit their website at http://www.ocpetinfo.com/

I have a problem with barking dogs
Contact Animal Care Services at (714) 935-6848.

I have a problem with rats & other pests
Contact Orange County Vector Control at (714) 971-2421

I have a stray cat
Contact Animal Care Services at (714) 935-6848 or visit their website at http://www.ocpetinfo.com/

I have been bitten by an animal
Contact Orange County Animal Care Services at (714) 935-6848 or visit their website at http://www.ocpetinfo.com/.

I want a dead animal removed
Contact Orange County Animal Care Services at (714) 935-6848 or visit their website at http://www.ocpetinfo.com/.

I want to adopt a pet (dogs, cats & rabbits)
Contact Orange County Animal Care Services at (714) 935-6848 or visit their website at http://www.ocpetinfo.com/

I want to give away my dog or cat (for adoption)
Contact Orange County Animal Care Services at (714) 935-6848 or visit their website at http://www.ocpetinfo.com/

I want to report a stray dog / cat
Contact Animal Care Services at (714) 935-6848 or visit their website at http://www.ocpetinfo.com/

I want to report an abused pet
Contact Animal Care Services at (714) 935-6848 or visit their website at http://www.ocpetinfo.com/

I want to volunteer to work with animals
Contact Animal Care Services at (714) 935-6848 or visit their website at http://www.ocpetinfo.com/

What are City Hall Hours?
City Hall hours are 7:30 a.m. to 5:30 p.m. Monday through Thursday and on alternating Fridays.  City Hall is closed every other Friday.

Click here for the calendar schedule of closed Fridays, Holidays, and City Council Meetings.

What is the Reader Board (Ch 3)?
The City of Orange provides important information to its residents through a cable access channel (from Time Warner) which we call "Discover Orange" and can be found on Channel 3. If you would like to advertise an event that will take place in the City of Orange, please contact Irma Hernandez at (714) 744-2205.

Where can I get my pet spayed or neutered?
Contact Orange County Animal Care Services at (714) 935-6848 or visit their website at http://www.ocpetinfo.com.

Where do I get a license for my dog / cat?
Animal Care Services is located at 561 The City Drive South, Orange, CA 92868.  For a pet License call (714) 935-6848 or visit their website at http://www.ocpetinfo.com/

Which City Deparment is responsible for the Budget Process?
The Finance Department is responsible for the budget process.

Which Friday is City Hall open?
City Hall is closed every other Friday.

Who can I call about my cable bill/service?
Time Warner and Cox Communications are the service providers in Orange. Time Warner handles the majority of accounts, whereas Cox covers the east end of Orange.

Time Warner: (714) 903-4000

Cox Communications: (949) 720-2020

Who can I contact to report fraud or a fraudulent act in the City of Orange?
Contact Orange Police Department at (714) 744-7571.

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