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The City Hotline

The City Hotline was established to allow residents and visitors alike to quickly and effectively communicate city-related issues, concerns, comments, or compliments directly to city staff. For your convenience, you may submit a Hotline Inquiry in any of the following ways:

  • Call the City Hotline Message Center at (714) 744-5511
  • Email the Hotline Administrator with your concerns/comments
  • Send a letter via U.S. mail to:
    Attn: Hotline Administrator
    City of Orange
    300 E. Chapman Avenue
    Orange, CA 92866
  • Send a letter via fax to: Hotline Administrator, (714) 744-5515.

When sending a hotline inquiry, please include as much detail as you can, such as:

  1. Your name, address and phone number(s) where you can be reached, along with the best time to reach you
  2. Necessary addresses (yours and the property you may be calling about)
  3. What your inquiry is regarding and the resolution you are seeking

Please allow 3 city-working days for staff to respond to your inquiry.

If you should have any questions regarding the status of your Hotline Inquiry, please call the Hotline at (714) 744-5511 and leave a message, or you may send an email.

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