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Fire Operations Customer Satisfaction Survey

  1. The men and women of the Orange City Fire Department take pride in providing the highest level of service possible to our citizens. The Orange City Fire Department promises to : “Respond quickly; Solve your problem; Be nice."

  2. Were our personnel polite and courteous?

  3. Did our personnel take care of you in a professional matter?

  4. Did the firefighters respond promptly?

  5. How knowledgeable and competent was our staff?

  6. Did the firefighters take time to explain their actions?

  7. How satisfied were you with the Fire Department's service?

  8. Overall, how would you rate the City's Fire/EMS Department?

  9. Please select the appropriate situation:

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