FAQs for Water Rate Adjustment
On Tuesday December 12, 2017, the Orange City Council will hold a public hearing to consider a rate adjustment for water service rates and charges. Notices about the hearing were mailed to all property owners on or about October 26, 2017. The hearing will begin at 6 p.m. at Orange City Hall, City Council Chambers, 300 East Chapman Ave, Orange CA 92866. All persons interested and/or owning property in the City may appear and be heard about the reasonableness of the proposed rates. Property owners may file a written protest against these rates with the City Clerk at 300 East Chapman Ave, Orange CA 92866 up to the time of the hearing. Please note that owners must include their property address in the written protest.
These rates only recover the City’s actual costs. The City does not include a profit margin in these rates. The proposed rate adjustment will enable the City to balance its water service revenues and expenditures, and retain sufficient funds to maintain and replace its aging water infrastructure to ensure water system reliability and water quality on a 24/7/365 basis. The City of Orange has historically been among the lowest water rates in Orange County. If the increases are approved, the City’s water rates and charges will continue to be among the lowest in the County.
For the Comprehensive Water Rate Study, please click here.
- What are the basic water service charges?
- Why does the City use one hundred cubic feet as its measure for water units?
- What are the other water service charges listed on the proposed rate changes?
- The City increased its water rates in January 2017. Why does the City’s water rates need to be increased again?
- What is Proposition 218?
- How do other Agency’s rate increases affect Orange’s water rates?
- How much will the average customer pay as a result of the proposed initial water rate increase?
- When was the City’s last water rate increase?
- When would the proposed rate increase become effective?
- Will the proposed rate increase affect a customer’s service capacity charge?
- If a customer has a private fire service, will this particular charge increase?
- Will my elevation charges increase?
- Why does the City have a multi-family residential (MFR) water usage charge?
- The City is proposing a pass-through charge. What is it, and why is it necessary?
- What is the cost of service analysis, and why is this study necessary?
- What factors influence MWDSC’s and MWDOC’s water rates and why are these agencies forecasting future increases in their rates?
- Are rates being raised primarily because of increases in salaries and benefits?
- What steps has the City taken to improve service and minimize costs since the last rate increase?
- What can I do to help keep my rates down?
- How does investment in the City’s water infrastructure support the City’s mission?